Prerequisites

You must set the Authorization Header with the API Access Token for your account.

Set the Authorization Header

To create a case, send a POST request to https://api.viewabo.com/cases (https://api.staging.viewabo.com/cases on staging) with your Account Uniq ID and email. Optionally, you may also send a subject and a unique identifier from your CRM as the external_id.

<aside> <img src="/icons/photo-landscape_gray.svg" alt="/icons/photo-landscape_gray.svg" width="40px" /> Send a POST request to https://api.viewabo.com/cases

Screenshot 2024-05-18 at 10.43.23 AM.png

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You should expect a response with the Case Uniq ID and the canonical URL, which you may save to your CRM.

<aside> <img src="/icons/photo-landscape_gray.svg" alt="/icons/photo-landscape_gray.svg" width="40px" /> Response

Screenshot 2024-05-18 at 10.53.04 AM.png

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