Prerequisites

You must set the Authorization Header with the API Access Token for your account.

Set the Authorization Header

To search for a vase, send a GET request to https://api.viewabo.com/cases/search (https://api.staging.viewabo.com/cases/search on staging) with your external_id, which is usually the unique identifier linking a Viewabo Case to your CRM ticket.

<aside> <img src="/icons/photo-landscape_gray.svg" alt="/icons/photo-landscape_gray.svg" width="40px" /> Send a GET request to https://api.viewabo.com/cases/search

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You should expect a response with the Case Uniq ID and the canonical URL, which you may save to your CRM.

<aside> <img src="/icons/photo-landscape_gray.svg" alt="/icons/photo-landscape_gray.svg" width="40px" /> Response

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