You must set the Authorization Header with the API Access Token for your account.
To update a case, send a PUT or PATCH request to https://api.viewabo.com/cases/<CaseUniqID> (https://api.staging.viewabo.com/cases/<CaseUniqID> on staging) with your Account Uniq ID and email. Optionally, you may also send a subject and a unique identifier from your CRM as the external_id.
<aside>
<img src="/icons/photo-landscape_gray.svg" alt="/icons/photo-landscape_gray.svg" width="40px" /> Send a PUT or PATCH request to https://api.viewabo.com/cases/<CaseUniqID>
</aside>
You should expect a response with the Case Uniq ID and the canonical URL, which you may save to your CRM.
<aside> <img src="/icons/photo-landscape_gray.svg" alt="/icons/photo-landscape_gray.svg" width="40px" /> Response
</aside>