Help Center
Learn how to get started with Viewabo, launch a session, use key features, and view recordings. In just a few minutes, you'll be ready to solve customer issues faster and better.
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Introduction
Who is this Guide For?
This guide is for anyone at your organization who works with customers and wants to start using Viewabo to provide visual product support.
What is Viewabo?
Viewabo is a tool that lets you request access to your customer's rear-facing smartphone camera to stream or record video. With Viewabo, you see what your customer sees.
Prerequisites & Installation
Learn what you and your customers need to get started with Viewabo.
How to Use Viewabo
Step-by-step guide to launching your first Viewabo session.
In-Session Tools
Master the cursor, pause, annotate, and audio features for better support.
Troubleshooting
Solutions to common issues you might encounter during sessions.