Viewabo

Help Center

Learn how to get started with Viewabo, launch a session, use key features, and view recordings. In just a few minutes, you'll be ready to solve issues faster and better.

Need help?

Introduction

Who is this Guide For?

This guide is for anyone at your organization who provides support and wants to start using Viewabo for visual product support.

What is Viewabo?

Viewabo is a tool that lets you request access to another person's smartphone camera to stream or record video. With Viewabo, you see what they see.

Prerequisites & Installation

Learn what you and the other person need to get started with Viewabo.

Stream Sessions

Step-by-step guide to launching real-time video support sessions.

In-Session Tools

Master cursor, pause, snapshots, annotate, and audio features.

Troubleshooting

Solutions to common issues you might encounter during sessions.

Recordings & Sharing

View recordings, share video links, and understand retention policies.